As a key member of the on board management team, leading by example from front of the house, you will assist the Guest Services Manager in the delivery of outstanding customer service over and above guest expectations, establishing and driving a positive working environment and focusing on operational goals where training, development, leadership and recognising overall team performance are paramount.
Minimum requirements:
At least 2 years front-of-house supervisory experience in large volume hotel, cruise line, or hospitality industry related field
Excellent communication skills
Computer literacy
Ability to mentor, train, coach
Comprehensive knowledge of customs and immigration procedures
Fluent English + additional languages (Spanish, French, German, Italian, Portuguese
